❓ FAQ – WILLOWMARE

🐎 What products do you sell?

We specialize in equestrian apparel, including riding outfits designed for comfort, performance, and everyday elegance.

📦 How long does shipping take?

• Italy: 2–5 business days
• Europe: 4–8 business days
• International: 7–15 business days

🔎 Can I track my order?

Yes. Once your order is shipped, you’ll receive a tracking number via email.

✏️ Can I change or cancel my order?

Orders can only be changed or canceled within 12 hours after purchase.
After that, processing may already have started.

📏 How do I choose the right size?

Each product includes a size guide.
If you’re unsure, feel free to contact us — we’ll help you find the perfect fit.

📬 What if my order arrives damaged?

If your item arrives damaged, contact us within 7 days with photos and we’ll resolve the issue.

🌍 Do you ship internationally?

Yes, we ship worldwide.